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ClaimVance policies

Privacy Policy

How ClaimVance handles information across this website and our initial conversations with healthcare practices.

Effective date: September 19, 2026

Current version

Information we collect

We collect information you choose to share through forms, email, phone, or consultation requests, such as your name, practice details, contact information, and the nature of your inquiry. We may also collect limited technical information needed to keep the website secure and reliable.

How we use information

We use submitted information to respond to requests, provide and improve our services, communicate about an engagement, maintain records, and protect our website and systems. We do not sell personal information.

Healthcare and sensitive information

Please do not submit patient-identifiable health information through a general website form. When a service requires protected health information, the appropriate agreement, secure workflow, and access controls will apply.

Sharing and service providers

Information may be shared with trusted service providers that help us operate the website, communications, security, or business systems. Those providers are expected to use information only for the services they perform for us.

Retention and security

We retain information for as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution, and legitimate business records. We use reasonable administrative, technical, and physical safeguards, although no internet transmission is completely risk-free.

Your choices

You may ask us to update contact information, stop non-essential communications, or explain how information connected to an inquiry is being used. Contact us using the details on our Contact page.

Questions about this page? Contact the ClaimVance team.