Question 1

What medical billing services do you offer?

Accepted Answer

ClaimVance provides comprehensive revenue cycle management (RCM) services, including demographic entry, coding, claims submission, payment posting, denial management, accounts receivable (A/R) follow-up, and credentialing.

Question 2

How quickly are claims submitted to insurance companies?

Accepted Answer

We submit claims within 24 to 48 hours of receiving the superbill or clinical notes, ensuring faster processing and quicker reimbursements for your practice.

Question 3

Do you handle claim denials and appeals?

Accepted Answer

Yes, our dedicated denial management team investigates all rejected or denied claims immediately. We correct errors and appeal denials to recover maximum revenue that would otherwise be lost.

Question 4

Are your medical coders certified?

Accepted Answer

Absolutely. Our team consists of AAPC and AHIMA certified coders who are experts in ICD-10, CPT, and HCPCS coding guidelines across more than 40 different medical specialties.

Question 5

Do I need to change my current EHR/EMR software to work with you?

Accepted Answer

No, you don't need to change your software. Our team is proficient in over 30 leading EHR and practice management systems, including AdvancedMD, eClinicalWorks, Epic, Athenahealth, and Cerner. We integrate seamlessly into your existing workflow.

Question 6

Is ClaimVance HIPAA compliant?

Accepted Answer

Yes, security and privacy are our top priorities. ClaimVance is fully HIPAA compliant. We use secure, encrypted channels for all data transmissions and enforce strict privacy protocols within our facilities.

Question 7

How do you charge for your billing services?

Accepted Answer

We charge a competitive percentage of the total monthly collected revenue. This means we only get paid when you get paid. There are no hidden fees or setup costs.

Question 8

How do I monitor the performance of my practice?

Accepted Answer

We provide customized, detailed financial reports on a weekly and monthly basis. You will have full transparency into your collections, outstanding A/R, denial rates, and overall financial health.

Question 9

Can you help with provider credentialing and enrollment?

Accepted Answer

Yes, we offer comprehensive credentialing and re-credentialing services for Medicare, Medicaid, and all commercial insurance networks to ensure you are fully in-network and eligible for maximum reimbursement.

Question 10

How long does it take to onboard a new practice?

Accepted Answer

Our onboarding process is fast and efficient. Most practices are fully transitioned and live within 1 to 2 weeks, depending on the complexity and current state of the practice's billing systems.

Frequently Asked Questions

General Questions